HIPAA-Compliant Healthcare Call Center Services
Customer Support Services for Healthcare in Hospitals
Patient Access
Appointment Scheduling
Statlinx provides appointment scheduling services suitable for various healthcare organizations. Our service includes handling scheduling in multiple languages and accommodating different operational hours. Integration with existing appointment systems or the use of a web-based scheduling solution is available.
Rollover
To manage high call volumes, Statlinx offers rollover services. During peak times or when in-house staff is unavailable, calls are transferred to our team to maintain patient support.
After Hour Call Handling
We are fully prepared to manage high call volumes during peak periods with our rollover services and after-hours support for urgent patient needs. Our HIPAA-certified team, trained in systems like EPIC and NextGen, provides dependable, professional support to healthcare providers of all sizes.
