More Time for Patients
Less Stress for Practices
STATLINX streamlines your day with patient access, call center, and administrative support — so you can focus on care, not chaos.
Running a healthcare practice is rewarding — but it’s also demanding. From prior authorizations to after-hours calls, your team can get buried in administrative work that takes focus away from patients. That’s where STATLINX comes in. We partner with practices like yours to provide seamless support in scheduling, patient access, call center coverage, and more.
Why STATLINX Exists
Your practice thrives on delivering care, not chasing paperwork or managing endless phone calls. But today’s reality is different:
Staff shortages stretch your team thin
Insurance demands create frustrating delays
Patients expect fast, personalized access to their providers
This pressure can lead to burnout, inefficiency, and unhappy patients.
That’s where STATLINX comes in. We provide scalable, HIPAA-compliant, patient-centered solutions that support your staff, streamline operations, and ensure your patients always feel cared for.
Our Core Services
At STATLINX, we’ve built our services to address the pain points most practices struggle with daily. Each one is tailored to healthcare environments and designed to give you back valuable time.
Prior Authorization
The insurance approval process is one of the biggest bottlenecks in modern healthcare. Our team handles prior authorizations quickly and accurately, reducing delays in care and protecting your revenue. With STATLINX managing approvals, patients get treatment sooner, providers avoid rework, and your staff is free to focus on clinical tasks instead of endless phone calls with payers.
Call Volume Overflow Support
Missed calls mean missed opportunities to serve patients. With STATLINX Rollover Support, calls that your in-house staff can’t answer are routed seamlessly to our team. No more unanswered phones, no more voicemail frustrations, just professional, timely responses that reassure your patients and keep your schedule full.
Traditional Call Center
Our call center services are built for healthcare practices, not generic customer service. Every call is handled with compassion, professionalism, and HIPAA compliance. Whether it’s answering patient questions, routing calls to the right department, or supporting your front desk, we act as an extension of your practice. Patients feel cared for, and your staff feels supported.
Appointment Scheduling
A full, well-managed schedule is the lifeblood of your practice. STATLINX takes the stress out of scheduling by managing inbound calls, confirming appointments, handling reschedules, and reducing no-shows. Our trained schedulers work directly in your system, ensuring patients are seen promptly while keeping your calendar optimized.
After-hours Support
Healthcare doesn’t stop. When your office is closed, STATLINX is still there for your patients. Our after-hours support ensures that urgent calls are addressed appropriately, messages are relayed to the right on-call providers, and patients always feel connected to your practice. You can rest easy knowing your patients are cared for, day or night.
Patient Access Center
Think of this as the “front door” to your practice. STATLINX manages all incoming communication channels, phone calls, messages, and scheduling requests, ensuring every patient has a smooth and consistent experience. We don’t just answer calls; we help build patient trust and loyalty by making every interaction professional, efficient, and compassionate.
What Our Partners Say
"Working with STATLINX has completely changed our practice. Our phones are answered, our schedule is full, and our patients actually compliment our responsiveness. The best part? Our staff is less stressed and more engaged."
— Practice Administrator, Multi-Specialty Clinic
Take the Next Step
Healthcare is challenging. Running your practice(s) doesn’t have to be.
Let STATLINX handle the details — so you can focus on delivering exceptional care.